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Mavric
Mavric
I would say probably not pissed but definitely irritated.  That's pretty tacky.  Maybe they didn't really realize what they were doing?

Enhance
Enhance
@Mavric I thought about that, however the only way to upgrade it is to log into the desktop web version, go to the account settings, click the new plan option and click Continue. So far as I know, they only ever use it on their phones or gaming consoles, so somebody had to have logged into it.

Also, I just found out Netflix doesn't let you switch plans more than once per billing cycle, so now I have to pay for it for the next month.

Minnesota_husker
Minnesota_husker
I believe I would react by changing the password and logging out all other accounts. Then you wait and when someone reaches out for the new password, you mention you had to change it because someone hacked in and upgraded to ultra HD. 

You have ever right to be annoyed/pissed. 

Enhance
Enhance
@Minnesota_husker Great minds think alike - that's exactly what I did and what I plan on doing  :lol: .

Minnesota_husker
Minnesota_husker
@EnhanceAnd you should and I want to hear about it. I am honestly excited that someone will get pissed at you when you deactivate the account and zero chance I give them the password, but I for sure would make comments like "Man, watching netflix in HD is great-- the picture is so crisp"

L
Loe Doesnt Know
lmao.. complaining about improving the quality of the video. I get it, its not about the better quality. Its about the disrespect. Still, accept the fact that its $4, enjoy the upgrade and then demand they send you a years worth of beer to enjoy while watching also enjoying the better graphics. Win Win

Minnesota_husker
Minnesota_husker
@Loebarth I doubt its the money that is the problem, its the entitlement. Whoever is using it is already getting it for free and now they just take more without asking. Its one thing if they asked but just doing it is pretty rude. My guess is when he takes it all back they will throw a big stink and try to make him the bad guy

Enhance
Enhance
Yeah it's definitely more about the shrewd audacity of upgrading something that you don't pay for. The $4 and the upgrade itself don't really bother me at all.My wife brought up a good point though - she said Netflix has served her a pop up before that asked if she wanted to upgrade the account because two screens were already watching (that's the limit on the standard plan). So she thinks there's a decent chance our young niece or nephew did it by accident which I guess is possible. One of them can't read yet so might've just clicked buttons trying to get back to their show.

Xmas32
Xmas32
Hmmm, seems like your wife is playing  4d chess while we're playing checkers and is anticipating the conflict coming down the road and is looking for ways to diffuse the situation before it gets weird.

For the record I'm on board with your and @Minnesota_husker's plan of switching out the password because that's definitely a bold move.  I would respond in kind by asking for a subscription swap, I trade Netflix for HBO with one of my buddies and Netflix for Showtime with another and it's a win/win all across the board.

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