Game not available in HD by directtv?

For being a new customer and all the good reviews I heard about direct before I signed up I'm the least bit impressed so far. I'm going to wait til 5:15 then give them a call if it doesn't show up online. If I have to order it via operator I will be asking for them to waive the fee also.

 
Ok. Just called to order the game. They told me that you can only order the game thru the remote if you have a phone line hooked up, or by calling and paying the $5 connection fee. I complained about being able to order on the website the last two PPV games and was waived the fee. In addition, I somehow am now recieving 7 more HD channels for free for 3 months. I have no idea what channels these were, but it works for me.

:) :)

 
HuskerMan said:
For being a new customer and all the good reviews I heard about direct before I signed up I'm the least bit impressed so far. I'm going to wait til 5:15 then give them a call if it doesn't show up online. If I have to order it via operator I will be asking for them to waive the fee also.
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Understandable. I never had any problems whatsoever until the first PPV game this season. I also think it has a lot to do with what kind of CS rep you get when you call. I ususally have better people in the AM vs. the PM. I think that trend is similar to many companies since the long-time employees work earlier.

 
Chucktown Husker said:
Ok. Just called to order the game. They told me that you can only order the game thru the remote if you have a phone line hooked up, or by calling and paying the $5 connection fee. I complained about being able to order on the website the last two PPV games and was waived the fee. In addition, I somehow am now recieving 7 more HD channels for free for 3 months. I have no idea what channels these were, but it works for me.

:) :)
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Thanks for the update. I was waiting to see it offered online. I just called and ordered via phone as well. I hope we do not have the same issues with getting in HD, as the other Husker PPV games.

 
I was given the run around twice that its only available in SD and not HD. Really quick before I order it in SD via online did anyone else hear this?

 
HuskerMan said:
I was given the run around twice that its only available in SD and not HD. Really quick before I order it in SD via online did anyone else hear this?
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No I did not, but I did get that run around for the Idaho game. Call back and try and get a different operator...or connect a phone line to your receiver and order it. Unfortunately for me, I do not have phone line connected to my receiver do to its location in my house.

 
Broke down and just ordered it in SD online. I really wish I wasn't in a contract with direct as I would drop them in a heartbeat after the experiences I have had in my first three months of being a customer.

 
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