f#*k

This seemed like the appropriate titled thread. Had my first dissatisfied customer in about 20 years of being in business for myself. I’ve given some refunds before or discounted pricing for things that were actually our fault but this joker today came in and wanted a refund when we had given him exactly what he asked for. I asked him to explain to me why I should give him a refund and he starts telling me lies about what I told him we would do. Not to get into it too deep but he paid us to make a repair weld on an aluminum part. I only charged him $35 for $80 worth of welding because originally I kinda felt sorry for him because he didn’t seem too sharp. So anyway we did exactly what I told him we would do but mister wizard now thinks I told him we would “fix” his broken, non-functional part. I don’t know jack squat about his part, all I promised him was we would “try” to weld it and hopefully fix the leak. So, when I explain to him that he paid us for a repair weld and not to magically fix his POS he starts getting pissy with me.  I reached in my pocket, pulled out a twenty, threw it at him and told him that’s all the refund he was getting. He starts telling me he’ll see me in small claims court (yeah, for the remaining $15  :lol: ) and tells me he’s going to the newspaper AND he’s going to tell all his friends. I started laughing and told him to get the f#ck out. You can’t fix stupid.

 
This seemed like the appropriate titled thread. Had my first dissatisfied customer in about 20 years of being in business for myself. I’ve given some refunds before or discounted pricing for things that were actually our fault but this joker today came in and wanted a refund when we had given him exactly what he asked for. I asked him to explain to me why I should give him a refund and he starts telling me lies about what I told him we would do. Not to get into it too deep but he paid us to make a repair weld on an aluminum part. I only charged him $35 for $80 worth of welding because originally I kinda felt sorry for him because he didn’t seem too sharp. So anyway we did exactly what I told him we would do but mister wizard now thinks I told him we would “fix” his broken, non-functional part. I don’t know jack squat about his part, all I promised him was we would “try” to weld it and hopefully fix the leak. So, when I explain to him that he paid us for a repair weld and not to magically fix his POS he starts getting pissy with me.  I reached in my pocket, pulled out a twenty, threw it at him and told him that’s all the refund he was getting. He starts telling me he’ll see me in small claims court (yeah, for the remaining $15  :lol: ) and tells me he’s going to the newspaper AND he’s going to tell all his friends. I started laughing and told him to get the f#ck out. You can’t fix stupid.
I can't believe you gave him back a $20. I would have tossed his a$$ out the door and told him not to come back. :thumbs

 
I can't believe you gave him back a $20. I would have tossed his a$$ out the door and told him not to come back. :thumbs


Yeah, I regret it now. We don't do a lot of jobs for the general public. I usually try to give Joe Home owner a break. So when I figured out he was a few fries short of a Happy meal I thought maybe the $20 would cause him to stop talking and leave. But then he went full stupid on me with the threats so yeah, I regret not charging him the full $80 now. 

 
F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! F#*K! 

 
Gaaaaa Fuuuuuuuick.  :bang

My mother-in-law has finally gone over the edge. It's driving me effin nuts. She no longer can tell the difference between TV news or fiction and real life. Jeebus Krist.....the tinfoil hat conspiracies. She's always been pretty whack but it's gone to a whole new level. Not sure if it's straight up Alzheimer's or what but I can't frikken take it anymore.

 
TBH I wish it was because of Fox News. But in this particular case it comes from every direction. Any health problem?  She knows somebody that it has killed, never mind it might be a hang nail or stubbed toe. She'll see something on the news, for example a report on sex trafficking, then all of a sudden all her neighbors are involved in sex trafficking. I've got a thousand more examples. Luckily it hasn't gone the ultra right Fox News route yet. 

I'm a fairly quiet guy not prone to rattling on (in person anyway :lol: ) but she just talks and talks and talks and 95% of it is just BS delusions she's conjured up because she applies any crazy thing she has ever heard into her life. I'm sure some of it is dementia/Alzheimer's but soooo much of it is just cuz she's batsh#t.

Edit- I amend my statements. It is also Fox News induced. :facepalm:

 
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Seriously, I'd like some kind input on what causes this.

Yesterday the three of us (me, wife and MIL) were visiting with a couple others who we had not seen in a long time. But today my MIL is telling my Brother in law about yesterday's discussion and she is straight up mangling what was really said and in some cases completely making things up. This happens all the time with her. It's so bad I literally question the voracity of anything she says. Sometimes it's easier to tell when she's venturing into untruths but it makes you wonder about the simple things that seem like they could be true.

Anybody have any experience with anything like this? She's only pushing 80. Heck my grandma was fully lucid to her death in her late 90's. The MIL was always kinda out there with alarmism and conspiracy theories etc. but it has gone to a whole new level in the past few years. Could it be a legitimate aging related thing or is just that her filter is going away and the batsh#t has been released from the belfry?

 
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